FAQ’S

MSK CDKeys is a premier online destination for purchasing gaming gift cards and digital codes. We offer a diverse range of options for various gaming platforms, enabling gamers and gift-givers to access their favorite games and content quickly and conveniently.

Our instant delivery system ensures that once you make a purchase, your digital codes are delivered to your provided email within minutes. No more waiting around – you can jump into your game almost immediately after your purchase.

Absolutely. We take your security seriously. Our digital codes are sourced from reputable and authorized distributors, ensuring the legitimacy of every product. Your personal information and transactions are also safeguarded through our secure payment process.

Certainly! Our gaming gift cards and keys make for fantastic gifts. You can purchase a gift card or key and provide it to the recipient, allowing them to select the games or content they want. It’s the perfect way to share the joy of gaming.

Redeeming your digital codes is simple. Depending on the platform, you’ll generally need to enter the code in the appropriate store or platform’s redemption section. Detailed instructions are usually provided along with the code.

Due to the nature of digital codes, we generally do not offer returns or exchanges once a code has been delivered. However, if you encounter any issues with a code, our support team will work with you to find a resolution.

This is a normal order status that will occur immediately after you make the payment. 

This usually would mean that your payment did not arrive. However, if you paid via Bank Transfer, our staff will manually set your order to shipped once your payment arrives in our account. 

Paid via Credit/Debit Card but your order is stuck on Awaiting Payment?
In rare cases, our web-system sometimes does not immediately track card payments that are made from customers with mis-matched email addresses.  If you have made your payment via card but your order is still Awaiting Payment, Please make a support ticket on our Support Center,  quoting your MSK Order ID and your unique card Transaction ID.  A member of our staff will then search for your order and manually approve the order for you within around 2 hours.

This means that your key has been manually emailed to you.  If you bought a physical game, it means the item has been shipped and you must now wait for the item to arrive in the physical mail.

This is normal. As soon as the money arrives to us, your order status will be marked as shipped and you will be sent the key.  Orders paid for with bank transfer are manually emailed to customers.

• BANK TRANSFER
• Credit Card
• Debit Card
• SKRILL
• EASYPAISA
• JAZZ CASH
• ALFA WALLET
• ALFA ACCOUNT